As part of the focus on transport during National Transport Month commemorated in October, the eThekwini Municipality, through the eThekwini Transport Authority (ETA), has planned several activations and events aimed at improving access to information, raising awareness of transport services, and strengthening communication with commuters and public transport sector stakeholders.

To kick off October Transport Month, The City will launch its new Public Transport Information Centre, designed to make it easier for commuters to access reliable public transport-related information and services. The new facility will offer a range of convenient communication channels, including a toll-free number, WhatsApp line, and dedicated email address, enabling commuters to get quick, accurate updates and assistance relating to their public transport needs. 

It will also roll out a “Move to MUVO” Campaign to encourage commuters to switch from paying with cash to using the cashless MUVO Card on public transport.

Activations will take place at key transport hubs and busy commuter routes around Durban and aims at educating the public about the many benefits of the MUVO card and making the transition to card-based payments easier. Essentially, the card is more convenient, secure, and reliable for daily travel, and is the future fare system of public transport in Durban.

Important strides to accelerate improved public transport through GO!Durban, the ETA will host various regional roadshows in the pre-negotiation process with the Bus and Mini-Bus Taxi Industries, as part of the implementation of the new strategy for public transport. These engagements precede the major milestone marking the official start of the GO!Durban Contract Negotiations at the end of October.

Road Safety Initiatives will be ongoing throughout Transport Month including awareness with communities, pedestrians, scholars and public transport operators. Other activities for Transport Month include a planned launch of Cycle Sunday – a first for Durban, aimed at increasing awareness of shared road spaces amongst pedestrians, motorists and non-motorised transport. Also, a new website including information for the City’s public transport services will be activated later in the month.

These initiatives align with the objectives of October Transport Month, the annual campaign of the National Department of Transport, which highlights the importance of safe, accessible, and integrated transport in driving both social and economic development. Since its inception in 2005, Transport Month has served as a platform for raising awareness and encouraging participation from civil society and business in shaping a transport system that supports growth and improves quality of life.

For more information about October Transport Month Activities, visit www.godurban.co.za

ENDS